A/V Assistance
Zoom Support
1
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↑↓
Zoom Chat Feature
Monday, August 7, 2023 zoom zoom chat
FTR
8
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↑↓
FTR - Connecting A Zoom Video Conference on Lifesize
Updated: Thursday, February 1, 2024 ftr zoom lifesize video conference
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↑↓
FTR - Presentation_Sharing Screen
Updated: Friday, October 13, 2023 ftr
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↑↓
FTR - User Manual
Wednesday, July 5, 2023 ftr
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↑↓
FTR - FTR Gold Player Quick Reference Guide
Wednesday, July 5, 2023 ftr gold player
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↑↓
FTR - Evidence Progression Connections
Wednesday, July 5, 2023 ftr evidence cart
Email Assistance
Outlook
15
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↑↓
Outlook Calendar - Disable or Add Teams Meeting Automatically to Any Outlook Meeting Invite
Updated: Wednesday, January 31, 2024 teams outlook meeting invite
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↑↓
Create A Local Personal Distribution List
Friday, October 20, 2023 local distribution list personal distribution list
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↑↓
Mark A Meeting as "Private" in my Outlook Calendar
Friday, October 20, 2023 private meeting make meeting private
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↑↓
Applying Retention Labels to Individual Email
Friday, October 20, 2023 retention folder retain emails retain retention
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↑↓
Applying Retention Labels to Sent Email
Friday, October 20, 2023 retain emails reten retain
Email Support
1
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↑↓
Reconnect Microsoft Teams and Outlook
Updated: Tuesday, May 2, 2023 teams outlook email reconnect
Equipment Assistance
AIPHONE Support
1
-
↑↓
AIPHONE Support
Updated: Thursday, April 25, 2024 aiphone phone
County Phone Information
4
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↑↓
Check Voicemail from Anywhere
Monday, December 18, 2023 voicemail
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↑↓
Canceling Call Forward Instructions
Updated: Monday, December 18, 2023 call forward forward canceling
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↑↓
County Phone Forwarding Instructions
Updated: Monday, December 18, 2023 phone forwarding
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↑↓
County Phone Information
Updated: Monday, October 21, 2024 phone county phone
Equipment Support
1
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↑↓
Camera and Microphone Not Working
Updated: Monday, December 18, 2023 camera microphone failure
Password Assistance
FCJS/CIO Password Assistance
1
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↑↓
FCJS/CIO Password Reset
Updated: Tuesday, March 28, 2023 franklin county data center cio password fcjs password cio
Process Documentation
Court Reporters - Process Documentation
2
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↑↓
Court Reporters - Saving Transcripts from your Computer to a Network Drive Using OneDrive.
Friday, November 8, 2024 onedrive court reporter transcripts
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↑↓
Court Reporters - Adding the "Gen CR Coverage" Calendar
Updated: Friday, November 8, 2024 court reporter calendar
Quick Reference Guides
Excel
3
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↑↓
Excel 2021 Basic Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference basic excel
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↑↓
Excel 2021 Intermediate Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference intermediate excel
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↑↓
Excel 2021 Advanced Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference excel advanced
OneDrive
1
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↑↓
OneDrive Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference onedrive
OneNote
1
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↑↓
OneNote Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference onenote
Outlook
2
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↑↓
Outlook 2021 Basic Quick Reference Guide
Updated: Wednesday, September 4, 2024 outlook qr quick quick reference basic
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↑↓
Outlook 2021 Intermediate Quick Reference Guide
Updated: Wednesday, September 4, 2024 outlook qr quick quick reference intermediate
PowerPoint
2
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↑↓
PowerPoint Basic Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference basic powerpoint
-
↑↓
PowerPoint Intermediate Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference intermediate powerpoint
Teams
1
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↑↓
Teams Quick Reference Guide
Updated: Wednesday, September 4, 2024 teams qr quick quick reference
Windows 10
1
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↑↓
Windows 10 Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference windows 10
Windows 11
2
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↑↓
Windows 11 "What's New" Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference windows 11
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↑↓
Windows 11 Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference windows 11
Word
3
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↑↓
Word 2021 Basic Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference basic word
-
↑↓
Word 2021 Intermediate Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference intermediate word
-
↑↓
Word 2021 Advanced Quick Reference Guide
Updated: Wednesday, September 4, 2024 qr quick quick reference advanced word
Zoom
1
-
↑↓
Zoom Quick Reference Guide
Updated: Wednesday, September 4, 2024 zoom qr quick quick reference
Systems Assistance
Adobe Pro
1
-
↑↓
Adobe Continuous Scrolling
Friday, March 29, 2024 adobe continuous scrolling scrolling
eFiling v10
2
-
↑↓
eFiling v10 - How to Create a Multi-Case Binder
Updated: Tuesday, October 15, 2024 eflex binders efiling
-
↑↓
eFiling v10 - How to Create a Single Case Binder
Updated: Tuesday, October 15, 2024 eflex efiliing binders
FCJS/CIO
2
-
↑↓
FCJS/HOD Screen Resolution
Tuesday, December 19, 2023 fcjs fcjs screen
-
↑↓
FCJS/HOD Download & Installation Instructions
Updated: Sunday, December 17, 2023 fcjs installer hod fcjs
JMS
1
-
↑↓
JMS Financial Audit Report - Exporting Instructions
Updated: Tuesday, October 15, 2024 jms jms financial report
OCR Word Conversion
1
-
↑↓
OCR Word Conversion - v3
Updated: Monday, November 25, 2024 word ocr conversion
ODRC
1
-
↑↓
ODRC Gateway Portal - Basic Information
Wednesday, October 4, 2023 odrc odrc support
Ohio Court EDU
1
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↑↓
Ohio Court EDU - Create New Account
Updated: Wednesday, September 18, 2024 supreme court ohio ohio court edu
Teams
2
-
↑↓
New Microsoft Teams
Updated: Friday, April 19, 2024 teams new teams
-
↑↓
Teams Notifications (On/Off)
Updated: Thursday, March 14, 2024 teams notifications teams notifications
U Matter
1
-
↑↓
U Matter - Create New Account
Updated: Wednesday, September 18, 2024 u matter hr training
Windows 10
1
-
↑↓
Snipping Tool - Application Overview
Thursday, January 25, 2024 snipping tool screen capture snip
Technical Assistance
Computer Support
6
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↑↓
Horizon – Log off and Disconnect
Updated: Friday, June 28, 2024 restart log off disconnect
-
↑↓
Restart Windows 10 Computer
Updated: Friday, June 28, 2024 restart
-
↑↓
Capture A Screen Image or Take A Screenshot
Updated: Wednesday, October 25, 2023 screen snipping tool screen capture
-
↑↓
Change Default PDF Reader in Windows 10
Updated: Monday, November 20, 2023 pdf pdf reader
-
↑↓
Change Default Browser in Windows 10
Updated: Tuesday, October 24, 2023 default applications default default settings default programs
Technical Support
5
-
↑↓
County IT Departments - Contact Information
Updated: Tuesday, November 12, 2024 county county it clerk it fccs it csea it clct it cbcf it drj it fcbdd it fpph it trea it jfs it pfm sheriff it law library fcoa it prat it pbdf it fcdc
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↑↓
Court Reporters - Realtime Connection (COM Port)
Updated: Friday, November 8, 2024 realtime bridge eclipse casecatalyst caseviewnet court reporter
-
↑↓
Adobe - PDF Downloads from Chrome
Updated: Tuesday, May 30, 2023 adobe pdf chrome
-
↑↓
Teams and Outlook (Web Versions)
Updated: Thursday, March 30, 2023 teams outlook email message
-
↑↓
Adobe - Failed Core DLL
Updated: Thursday, February 2, 2023 adobe failed core dll pdf
VDI Support
3
-
↑↓
Horizon 8 - Client Install
Updated: Friday, January 19, 2024 vdi vdi install horizon horizon 8
-
↑↓
VDI has blank window or a small window
Friday, April 14, 2023 blank vdi window monitor screen small
-
↑↓
Re-connect Signature Pad
Wednesday, April 5, 2023 signature pad signature pad
VDI Horizon 8 Assistance
VDI Support (Horizon 8)
1
-
↑↓
Horizon - Adding Horizon 8 Server
Updated: Friday, August 23, 2024 horizon horizon 8
WiFi Assistance
Court Wi-Fi - Getting Connected
2
-
↑↓
Cellular/Mobile Calls Over Wi-Fi
Friday, June 21, 2024 wi-fi cellular wifi calls
-
↑↓
Court Wi-Fi - Getting Connected
Updated: Wednesday, January 17, 2024 wifi cpgen wi-fi
Public Wi-Fi - Getting Connected
1
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↑↓
Public Wi-Fi - Getting Connected
Updated: Tuesday, January 23, 2024 wifi public wifi wi-fi