A/V Support 7

• ⇅ AV Training Guide - Adult Probation 4th Floor Conference Room

  Updated: Tuesday, December 30, 2025 av conference room guide training

• ⇅ AV Training Guide - Adult Probation 5th Floor Classroom

  Updated: Tuesday, December 30, 2025 av conference room guide training

JAVS Support 1

• ⇅ Quick Guide - Recording in Courtroom 2A

  Updated: Monday, August 11, 2025 2a javs recording

Zoom Support 1

• ⇅ Zoom Chat Feature

  Monday, August 7, 2023 zoom zoom chat

FTR 8

• ⇅ FTR - Connecting A Zoom Video Conference on Lifesize

  Updated: Thursday, February 13, 2025 ftr lifesize video conference zoom

• ⇅ FTR - Presentation_Sharing Screen

  Updated: Friday, October 13, 2023 ftr

Outlook 15

• ⇅ Outlook Calendar - Disable or Add Teams Meeting Automatically to Any Outlook Meeting Invite

  Updated: Wednesday, January 31, 2024 meeting invite outlook teams

• ⇅ Create A Local Personal Distribution List

  Friday, October 20, 2023 local distribution list personal distribution list

Email Support 1

• ⇅ Reconnect Microsoft Teams and Outlook

  Updated: Tuesday, May 2, 2023 email outlook reconnect teams

AIPHONE Support 1

• ⇅ AIPHONE Support

  Updated: Thursday, April 25, 2024 aiphone phone

CapTel Support 1

Closed Caption VoIP Phone

• ⇅ CapTel 2400i

  Updated: Wednesday, March 12, 2025 closed caption hearing

County Phone Information 4

• ⇅ Check Voicemail from Anywhere

  Monday, December 18, 2023 voicemail

• ⇅ Canceling Call Forward Instructions

  Updated: Monday, December 18, 2023 call forward canceling forward

Equipment Support 1

• ⇅ Camera and Microphone Not Working

  Updated: Monday, December 18, 2023 camera failure microphone

FCJS/CIO Password Assistance 1

• ⇅ FCJS/CIO Password Reset

  Updated: Tuesday, March 28, 2023 cio cio password fcjs password franklin county data center

Webex Documentation 4

• ⇅ Webex - Multiple Call Management (9800 Series Phone)

  Updated: Wednesday, May 13, 2026 call multiple calls webex

• ⇅ Webex - User Guide: Voicemail/Pin

  Updated: Wednesday, February 18, 2026 phone pin voicemail webex

Printer Support 2

• ⇅ Printing from Web-Based Applications (Lexis+, etc.)

  Updated: Friday, February 6, 2026 browser printing lexis printing issues

• ⇅ Removing Printers/Copiers

  Updated: Wednesday, February 4, 2026 deleting printers removing

Court Reporters - Process Documentation 2

• ⇅ Court Reporters - Saving Transcripts from your Computer to a Network Drive Using OneDrive.

  Friday, November 8, 2024 court reporter onedrive transcripts

• ⇅ Court Reporters - Adding the "Gen CR Coverage" Calendar

  Updated: Friday, November 8, 2024 calendar court reporter

Court Support - Process Documentation 1

• ⇅ Arraignment List Training Guide

  Updated: Monday, June 22, 2026 arraignment court support services coordinator training guide

Excel 3

• ⇅ Excel 2021 Basic Quick Reference Guide

  Updated: Wednesday, September 4, 2024 basic excel qr quick quick reference

• ⇅ Excel 2021 Intermediate Quick Reference Guide

  Updated: Wednesday, September 4, 2024 excel intermediate qr quick quick reference

OneDrive 1

• ⇅ OneDrive Quick Reference Guide

  Updated: Wednesday, September 4, 2024 onedrive qr quick quick reference

OneNote 1

• ⇅ OneNote Quick Reference Guide

  Updated: Wednesday, September 4, 2024 onenote qr quick quick reference

Outlook 3

• ⇅ Outlook - Add Calendar

  Updated: Thursday, September 25, 2025 add a calendar calendar outlook

• ⇅ Outlook 2021 Basic Quick Reference Guide

  Updated: Wednesday, September 4, 2024 basic outlook qr quick quick reference

PowerPoint 2

• ⇅ PowerPoint Basic Quick Reference Guide

  Updated: Wednesday, September 4, 2024 basic powerpoint qr quick quick reference

• ⇅ PowerPoint Intermediate Quick Reference Guide

  Updated: Wednesday, September 4, 2024 intermediate powerpoint qr quick quick reference

Teams 1

• ⇅ Teams Quick Reference Guide

  Updated: Wednesday, September 4, 2024 qr quick quick reference teams

Windows 10 1

• ⇅ Windows 10 Quick Reference Guide

  Updated: Wednesday, September 4, 2024 qr quick quick reference windows 10

Windows 11 3

• ⇅ Setting Default Browser - Windows 11

  Wednesday, October 15, 2025 chrome default default applications default programs default settings windows 11

• ⇅ Windows 11 "What's New" Quick Reference Guide

  Updated: Wednesday, September 4, 2024 qr quick quick reference windows 11

Word 3

• ⇅ Word 2021 Basic Quick Reference Guide

  Updated: Wednesday, September 4, 2024 basic qr quick quick reference word

• ⇅ Word 2021 Intermediate Quick Reference Guide

  Updated: Wednesday, September 4, 2024 intermediate qr quick quick reference word

Zoom 1

• ⇅ Zoom Quick Reference Guide

  Updated: Wednesday, September 4, 2024 qr quick quick reference zoom

Adobe Pro 1

• ⇅ Adobe Continuous Scrolling

  Friday, March 29, 2024 adobe continuous scrolling scrolling

Archibus 1

• ⇅ Archibus Login Information

  Monday, January 5, 2026 archibus budge request keys pfm

eFiling v10 Training - Quick Reference Guides 7

• ⇅ Quick Reference: Filer Interface - Add Document

  Updated: Friday, January 31, 2025 efiling eflex v10

• ⇅ Quick Reference: Filer Interface - Existing Cases

  Updated: Friday, January 31, 2025 efiling eflex v10

eFiling v10 Training - Videos 4

• ⇅ eFiling v10 - Queue Processing

  Updated: Monday, February 10, 2025 efiling eflex v10

• ⇅ eFiling v10 - How to File to an Existing Case

  Updated: Monday, February 10, 2025 efiling eflex v10

ESS 1

• ⇅ ESS/ERP Issues

  Updated: Monday, April 7, 2025 erp ess finance fiscal payroll

FCJS/CIO 3

• ⇅ FCJS Hidden Window

  Monday, January 6, 2025 fcjs hidden hidden window

• ⇅ FCJS/HOD Screen Resolution

  Tuesday, December 19, 2023 fcjs fcjs screen

HCL/Lotus Notes 1

• ⇅ Update your HCL Notes password - Self Service

  Updated: Thursday, October 30, 2025

JMS/Jury 7

• ⇅ How to Submit a Petit Jury Request Form (Video)

  Updated: Tuesday, April 7, 2026 jury petit

• ⇅ How to Submit a Note for a Petit Jury Request (Video)

  Updated: Tuesday, April 7, 2026 jury petit

OCR Word Conversion 1

• ⇅ OCR Word Conversion - v3

  Updated: Monday, November 25, 2024 conversion ocr word

ODRC 1

• ⇅ ODRC Gateway Portal - Basic Information

  Updated: Tuesday, January 13, 2026 odrc odrc support

Ohio Court EDU 1

• ⇅ Ohio Court EDU - Create New Account

  Updated: Wednesday, September 18, 2024 edu ohio ohio court supreme court

PTCH 1

• ⇅ PTCH

  Updated: Thursday, August 14, 2025 ptch

Teams 2

• ⇅ New Microsoft Teams

  Updated: Friday, April 19, 2024 new teams teams

• ⇅ Teams Notifications (On/Off)

  Updated: Thursday, March 14, 2024 notifications teams teams notifications

U Matter 1

• ⇅ U Matter - Create New Account

  Updated: Wednesday, September 18, 2024 hr training u matter

Website 1

• ⇅ Downloading PDF Documents from fccourts.org

  Tuesday, April 14, 2026 ada docaccess download fccourts.org website

Windows 10 1

• ⇅ Snipping Tool - Application Overview

  Thursday, January 25, 2024 screen capture snip snipping tool

Windows 11 1

• ⇅ Restart Windows 11 Computer

  Tuesday, October 14, 2025 restart windows 11

Computer Support 6

• ⇅ Horizon – Log off and Disconnect

  Updated: Friday, June 28, 2024 disconnect log off restart

• ⇅ Restart Windows 10 Computer

  Updated: Friday, June 28, 2024 restart

Multi-Factor Support 2

• ⇅ OCSS - MFA Setup

  Updated: Friday, September 26, 2025 mfa ocss two factor

• ⇅ VPN Access with Microsoft Authenticator

  Friday, January 10, 2025 mfa vpn

Technical Support 6

• ⇅ Chrome - Deleting Browser Cache/Cookies

  Updated: Wednesday, August 6, 2025 cache chrome cookies

• ⇅ County IT Departments - Contact Information

  Updated: Tuesday, November 12, 2024 cbcf it clct it clerk it county county it csea it drj it fcbdd it fccs it fcdc fcoa it fpph it jfs it law library pbdf it pfm prat it sheriff it trea it

VDI Support 2

• ⇅ VDI has blank window or a small window

  Friday, April 14, 2023 blank monitor screen small vdi window

• ⇅ Re-connect Signature Pad

  Wednesday, April 5, 2023 pad signature signature pad

VDI Support (Horizon 8) 3

• ⇅ Horizon 8 – Remote Access Login (MFA)

  Updated: Sunday, May 18, 2025 horizon horizon 8 login mfa remote access vdi

• ⇅ Horizon 8 - Client Install w/MFA

  Updated: Thursday, December 11, 2025 horizon horizon 8 vdi vdi install

Court Wi-Fi - Getting Connected 2

• ⇅ Cellular/Mobile Calls Over Wi-Fi

  Friday, June 21, 2024 cellular wi-fi wifi calls

• ⇅ Court Wi-Fi - Getting Connected

  Updated: Wednesday, January 17, 2024 cpgen wi-fi wifi

Public Wi-Fi - Getting Connected 1

• ⇅ Public Wi-Fi - Getting Connected

  Updated: Tuesday, January 23, 2024 public wifi wifi wi-fi